Cooking made simple — that’s what your Solis Air Fry & Dry XL Black is designed for. But even the best kitchen appliances can sometimes need a quick reset or a little fine-tuning. Whether your air fryer isn’t heating evenly, showing an error message, or producing unexpected results, this troubleshooting guide will help you identify common issues and get your appliance back to peak performance in no time.
White smoke comes out of the appliance
| Possible Cause | Solution |
| There is too much fat in the basket. |
Cook less food that contains a lot of fat in the basket. Clean the basket before cooking. |
The food is cooked unevenly.
| Possible Cause | Solution |
| There is too much food in the basket. |
Cook less food that contains a lot of fat in the basket. Do not fill the basket past the MAX line. |
| The food has not been shaken. | Shake, toss, or flip the food at least once during cooking |
The food is not crisp.
| Possible Cause | Solution |
| The food is not covered in a thin layer of oil | Add a thin layer of oil to the food. |
| The appliance has not preheated. | Preheat the appliance for 5 minutes. |
The display shows an error code starting with an E. A short beep sounds ten times in a row.
| Possible Cause | Solution |
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If the problem persists, please contact customer service. |
Your Solis Air Fry & Dry XL is built for years of reliable use and delicious, healthy meals. With the right care and quick troubleshooting, you can keep it performing like new — crispy on the outside, tender on the inside, every time.
If issues persist, contact Solis Customer Support or visit your nearest Solis Service Centre for professional assistance.